The MC Seal is a quality system designed by the Coordinadora de Mentoria Social to evaluate the quality of all sorts of social mentoring programs. The MC Seal allows the quality of mentoring to be assessed from a methodological perspective and is valid for 3 years.
The MC Seal stems from an effort to systematize the existing quality standards, and from the experience and knowledge gathered by the Coordinadora de Mentoria Social in the field of social mentoring. This effort is based on the ideas of Elements of Effective Practice for MentoringTM created by MENTOR: The National Mentoring Partnership and Approved Provider Standard (APS) created by The Mentoring and Befriending Foundation to adapt them to our national context and history of volunteering.
The result is an assessment matrix based on the phases of the mentoring project, identifying 10 requirements to recognize the quality of its methodology. Each requirement entails a set of standards.
The quality system takes into account whether or not underaged mentees can participate in the project and sets two levels of accreditation: the MC Seal and the MC+ Seal. The former can be obtained through compliance with all the established basic-level standards. For the latter, a minimum of additional standards must be met, some of which are mandatory.
The MC Seal has also been designed to promote an improvement in the design and management of mentoring projects.
What benefits does the MC Seal provide?
Who can apply for the MC or MC+ Seal?
In order to apply for the MC Seal, a series of conditions must be met to verify that the project has the required profile to be evaluated according to the parameters put forward. These requirements are as follow:
1. It must be a formal mentoring project aimed at supporting people in situations of social vul-nerability
2. The execution of a complete project cycle and the anticipated continuity of the program must be accredited
3. The organization implementing the project must work in the field of social action
4. The implementing organization must have an evaluation and a quality system accredited by any of the following documents:
- A commitment signed by the organization with the NGO Platform for Social Action to incorporate in its management the values, principles, and criteria of the Strategic Plan for the promotion of quality in social action NGOs.
- The minutes of the governing bodies with the organization’s commitment to carry out self-evaluation and improvement processes on a regular and steady basis.
- Certificates on the quality management system.
- Self-evaluation reports and current improvement plans.
- Certificates of good practices.
- Permanent member of staff acting in the role of quality manager.
- Certificates of participation in quality training processes for people with management responsibilities, or those managing centers and/or services (both professionals and members of the boards of directors).
- Certificate for having carried out, or currently carrying out, external consulting processes regarding the incorporation of management quality in the organization.
- Reports formally endorsed by governing bodies on the evaluation of the organization, regarding aspects such as the satisfaction of the beneficiaries of the programs or services, or the impact of these programs or services on their quality of life.
- Act establishing the constitution of self-assessment teams.
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